CIRCULATION SALES REPRESENTATIVE
TEXARKANA GAZETTE JOB DESCRIPTION
CIRCULATION SALES REPRESENTATIVE
CIRCULATION DEPARTMENT
JOB SUMMARY:
Making outbound Telemarketing calls to new subscribers and previous subscribers based on appropriate script. Set appointments for customers
for iPad related issues. Enter and update data into billing systems, Google Sheet Calendars. Fill out online forms, take payments and set up autodrafts. Interact with local community members and civic organizations through events and kiosk opportunities. Promote Texarkana Gazette brand
to customer acquisition and awareness and perform other duties as assigned.
JOB DUTIES AND RESPONSIBILITIES:
Outbound calls with customers/subscribers. Set up appointments with customers for various iPad related reasons.
Enter and update data into two billing systems, enter and update iPad appointments, update emails, new starts and restarts and memos to the
district manager for iPad delivery.
Fill out and distribute various forms, requests for credit to pay-by-mail accounts, other company forms as needed, distributes to proper
departments and division.
SALARY RANGE:
$35,000 to $42,000 annually
ADDITIONAL DUTIES:
Attend events to kiosk and promote the Texarkana Gazette and its subsidiary publications.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of English Grammar and punctuation.
Skill in verbal and written communications
Skill in or ability to learn proper telephone technique.
Ability to type 20 words per minute
Ability to learn quickly and operate under stress,
Must possess or be able to obtain a VALID driver’s license
Driving record must meet the requirements set in the “Personal Vehicles Used for Company Business” policy.
Must have and provide own reliable transportation.
Must provide proof of auto insurance.
Must have home telephone or capability of being reached at all times.
Must be fully vaccinated by date of hire.
WORKING CONDITIONS: Work Hours will depend on Schedule Assigned
MINIMUM QUALIFICATION:
High School Diploma or GED Equivalent
EXPERIENCE:
No specific experience required. However, data entry experience is preferred. Call center knowledge and experience a plus.
PHYSICAL REQUIREMENTS:
Lifting up to 20lbs from a level of 0 inches to a level of 36 inches.
Sitting up to 4 hours at a time.
Walking up to 1 hour per day on a carpet or tile floor.
Bending movements are required.
Finger dexterity is required
Wrist movements are required
ENVIRONMENTAL CONDITIONS:
Position is routinely exposed to bright lights and/or glare.
Position is routinely exposed to loud noises.
ADMINISTRATIVE INFORMATION:
This position reports to the Director of Digital Audience Development.
To apply, please send resume to jbright@texarkanagazette.com
NOTE: This list of essential functions for this position is not exhaustive and may be supplemental as necessary.